2.F.19.b. Emergency contacts

Not Enrolled

	1. ADMINISTRATIVE AND OPERATIONAL
	1.A. Operate with Integrity
	1.A.1. Use mission and vision as guides for decision making
	1.A.1.a. Mission
	1.A.1.b. Vision
	1.A.2. Adhere to legal and ethical codes and use best business practices
	1.A.2.a. Business entity
	1.A.2.b. Insurance
	1.A.2.c. Property permission
	1.A.2.d. Legal compliance
	1.A.2.e. Ethical marketing
	1.A.2.f. Background checks
	1.A.2.g. Paying residents
	1.A.2.h. Financial boundaries
	1.A.2.i. Code of Ethics
	1.A.3. Financial accounting
	1.A.3.a. Fee transparency
	1.A.3.b. Accounting system
	1.A.3.c. Refund policies
	1.A.3.d. 3rd party payments
	1.A.4. Data collection
	1.A.4.a. Resident information
	1.B. Uphold Residents’ Rights
	1.B.5. Rights and Requirements
	1.B.5.a. Applicant orientation
	1.B.6. Resident information
	1.B.6.a. Secured records
	1.B.6.b. Confidentiality
	1.B.6.c. Social media policy
	1.C. Culture of Empowerment
	1.C.7. Peer governance
	1.C.7.a. Resident driven
	1.C.7.b. Grievance policy
	1.C.7.c. Community posts
	1.C.7.d. Length of stay
	1.C.7.e. Resident voice
	1.C.8. Resident involvement
	1.C.8.a. Reciprocal responsibility
	1.C.8.b. Leadership roles
	1.C.8.c. Recovery process
	1.D. Develop Staff Abilities
	1.D.9. Role modeling
	1.D.9.a. Self-care
	1.D.9.b. Boundaries
	1.D.9.c. Staff support
	1.D.9.d. Positive regard
	1.D.10. Staff qualifications
	1.D.10.a. Social model skills
	1.D.10.b. Credentials
	1.D.10.c. Staff development
	1.D.11. Culturally responsive
	1.D.11.a. Priority population