1.B.5.a. Applicant orientation

Rule

Documentation of a process that requires a written agreement prior to committing to terms that includes the following:

  • Resident rights
  • Financial obligations, responsible parties and refund policy
  • Restrictions and commitments
  • Services provided
  • Recovery definition and goals
  • Relapse policies and advance directive
  • Policies regarding removal of personal property left in the residence

Levels

I

II

III

IV

This standard rule applies to all recovery residence levels of support.

Guidance

Before an individual agrees to any terms, they must go through an orientation. Some recovery residences utilize a written checklist, where residents initial next to the various terms documenting that they have read and understand them. A growing number of technology platforms allow this to be done electronically. Regardless, providers must have a way of ensuring individuals an adequate oriented prior to agreeing to terms.

Evaluation

  • Is there a process for orienting individuals prior to committing to terms?

  • Does this process require a written agreement that lists at a minimum the following terms: resident rights and requirements, financial obligations and responsible parities, services provided, recovery definition and goals, relapse policies and policies regarding removal of personal property left in the residence?

Evidence

  • Policy and procedure
  • Resident orientation checklist
  • Resident agreement

References

Course Syllabus

Not Enrolled
1. ADMINISTRATIVE AND OPERATIONAL
1.A. Operate with Integrity
1.A.1. Use mission and vision as guides for decision making
1.A.1.a. Mission
1.A.1.b. Vision
1.A.2. Adhere to legal and ethical codes and use best business practices
1.A.2.a. Business entity
1.A.2.b. Insurance
1.A.2.c. Property permission
1.A.2.d. Legal compliance
1.A.2.e. Ethical marketing
1.A.2.f. Background checks
1.A.2.g. Paying residents
1.A.2.h. Financial boundaries
1.A.2.i. Code of Ethics
1.A.3. Financial accounting
1.A.3.a. Fee transparency
1.A.3.b. Accounting system
1.A.3.c. Refund policies
1.A.3.d. 3rd party payments
1.A.4. Data collection
1.A.4.a. Resident information
1.B. Uphold Residents’ Rights
1.B.5. Rights and Requirements
1.B.5.a. Applicant orientation
1.B.6. Resident information
1.B.6.a. Secured records
1.B.6.b. Confidentiality
1.B.6.c. Social media policy
1.C. Culture of Empowerment
1.C.7. Peer governance
1.C.7.a. Resident driven
1.C.7.b. Grievance policy
1.C.7.c. Community posts
1.C.7.d. Length of stay
1.C.7.e. Resident voice
1.C.8. Resident involvement
1.C.8.a. Reciprocal responsibility
1.C.8.b. Leadership roles
1.C.8.c. Recovery process
1.D. Develop Staff Abilities
1.D.9. Role modeling
1.D.9.a. Self-care
1.D.9.b. Boundaries
1.D.9.c. Staff support
1.D.9.d. Positive regard
1.D.10. Staff qualifications
1.D.10.a. Social model skills
1.D.10.b. Credentials
1.D.10.c. Staff development
1.D.11. Culturally responsive
1.D.11.a. Priority population
1.D.11.b. Cultural training
1.D.12. Job descriptions
1.D.12.a. Roles and qualifications
1.D.12.b. Resource linkage
1.D.12.c. KSA
1.D.13. Staff supervision
1.D.13.a. Performance development
1.D.13.b. Acknowledgements
1.D.13.c. Work environment
2. PHYSICAL ENVIRONMENT
2.E. Home-like Environment
2.E.14. Individual needs
2.E.14.a. Clean and maintained
2.E.14.b. Home-like furnishings
2.E.14.c. Entrances and exits
2.E.14.d. 50+ sq. ft. per bed
2.E.14.e. Sink-toilet-shower
2.E.14.f. Personal storage
2.E.14.g. Food Storage
2.E.14.h. Laundry
2.E.14.i. Appliances
2.E.15. Community building
2.E.15.a. Meeting space
2.E.15.b. Group space
2.E.15.c. Dining area
2.E.15.d. Recreational area
2.F. Safe Healthy Environment
2.F.16. Sober living
2.F.16.a. Prohibited substances
2.F.16.b. Prohibited items
2.F.16.c. Drug screening
2.F.16.d. Medication storage
2.F.16.e. Peer accountability
2.F.17. Home safety
2.F.17.a. Functional and hazard free
2.F.17.b. Health & safety codes
2.F.17.c. Inspections & drills
2.F.18. Promote health
2.F.18.a. Smoking
2.F.18.b. Universal precautions
2.F.19. Emergency plan
2.F.19.a. Procedures & postings
2.F.19.b. Emergency contacts
2.F.19.c. Emergency orientation
2.F.19.d. Overdose readiness
3. RECOVERY SUPPORT
3.G. Facilitate Recovery
3.G.20. Promote purpose
3.G.20.a. Meaningful activities
3.G.21. Recovery planning
3.G.21.a. Person-centered plan
3.G.21.b. Recovery capital
3.G.21.c. Peer roles
3.G.22. Community supports
3.G.22.a. Resource directory
3.G.22.b. Resource linkage
3.G.23. Mutual support
3.G.23.a. Weekly schedule
3.G.23.b. Mutual aid
3.G.24. Recovery support services
3.G.24.a. RSS
3.G.24.b. RSS Staff
3.G.25. Clinical services
3.G.25.a. Clinical services
3.H. Model Prosocial Behaviors
3.H.26. Respectful environment
3.H.26.a. Model recovery
3.H.26.b. Trauma informed
3.H.26.c. Resident input
3.I. Sense of Community
3.I.27. Family-like
3.I.27.a. Food preparation
3.I.27.b. Housing choice
3.I.27.c. Chores
3.I.27.d. Household expenses
3.I.27.e. Household meetings
3.I.27.f. Common areas
3.I.28. Internal community
3.I.28.a. Informal activities
3.I.28.b. Formal activities
3.I.28.c. Social activities
3.I.28.d. Milestone rituals
3.I.29. External community
3.I.29.a. Recovery linkage
3.I.29.b. Recovery mentor
3.I.29.c. Mutual aid meetings
3.I.29.d. Resource linkage
3.I.29.e. Multi-membership
3.I.29.f. Social bonds
4. GOOD NEIGHBOR
4.J. Be a Good Neighbor
4.J.30. Responsive neighbor
4.J.30.a. Contact information
4.J.30.b. Complaint response
4.J.30.c. Neighbor interaction
4.J.31. Courtesy rules
4.J.31.a. Preemptive policies
4.J.31.b. Parking