1.C.7. Peer governance

NARR Standard 3.0: 1.C.7. Involve residents in governance

This standard addresses protocols for how residents’ voices are heard in the community. At all levels of recovery residences, as defined by NARR, residents play a role in house governance. Self-governance, in particular, is a hallmark of Levels I and II. There are a number of theoretical and research-based motivations for this standard: Social model recovery reinforces residence involvement in governance (staff role, authority base; governance), and recovery capital literature is grounded in the concepts of hope, self confidence, and self-determination,21, 22 all of which are enhanced by this participatory process. The psychological dense of community4 is also a helpful framework for this standard, as group membership is enhanced through shared leadership. The Oxford House, a model of recovery housing that promotes self-governance and resident leadership, has been evaluated using the Psychological Sense of Community Scale (PSCS)6 and has demonstrated positive recovery outcomes.18, 23, 24 Therapeutic communities25 with community councils also reflect this governance model. — NARR Standard 3.0 Compendium

The standard is upheld by the following rules.

  • 1.C.7.a. Evidence that some rules are made by the residents that the residents (not the staff) implement.
  • 1.C.7.b. Grievance policy and procedures, including the right to take unresolved grievances to the operator’s oversight organization.
  • 1.C.7.c. Verification that written resident’s rights and requirements (e.g. residence rules and grievance process) are posted or otherwise available in common areas.
  • 1.C.7.d. Policies and procedures that promote resident-driven length of

    stay.

  • 1.C.7.e. Evidence that residents have opportunities to be heard in the governance of the residence; however, decision making remains with the operator.

Table of Contents

1.C.7.a. Resident driven
1.C.7.b. Grievance policy
1.C.7.c. Community posts
1.C.7.d. Length of stay
1.C.7.e. Resident voice

Course Syllabus

Not Enrolled
1. ADMINISTRATIVE AND OPERATIONAL
1.A. Operate with Integrity
1.A.1. Use mission and vision as guides for decision making
1.A.1.a. Mission
1.A.1.b. Vision
1.A.2. Adhere to legal and ethical codes and use best business practices
1.A.2.a. Business entity
1.A.2.b. Insurance
1.A.2.c. Property permission
1.A.2.d. Legal compliance
1.A.2.e. Ethical marketing
1.A.2.f. Background checks
1.A.2.g. Paying residents
1.A.2.h. Financial boundaries
1.A.2.i. Code of Ethics
1.A.3. Financial accounting
1.A.3.a. Fee transparency
1.A.3.b. Accounting system
1.A.3.c. Refund policies
1.A.3.d. 3rd party payments
1.A.4. Data collection
1.A.4.a. Resident information
1.B. Uphold Residents’ Rights
1.B.5. Rights and Requirements
1.B.5.a. Applicant orientation
1.B.6. Resident information
1.B.6.a. Secured records
1.B.6.b. Confidentiality
1.B.6.c. Social media policy
1.C. Culture of Empowerment
1.C.7. Peer governance
1.C.7.a. Resident driven
1.C.7.b. Grievance policy
1.C.7.c. Community posts
1.C.7.d. Length of stay
1.C.7.e. Resident voice
1.C.8. Resident involvement
1.C.8.a. Reciprocal responsibility
1.C.8.b. Leadership roles
1.C.8.c. Recovery process
1.D. Develop Staff Abilities
1.D.9. Role modeling
1.D.9.a. Self-care
1.D.9.b. Boundaries
1.D.9.c. Staff support
1.D.9.d. Positive regard
1.D.10. Staff qualifications
1.D.10.a. Social model skills
1.D.10.b. Credentials
1.D.10.c. Staff development
1.D.11. Culturally responsive
1.D.11.a. Priority population
1.D.11.b. Cultural training
1.D.12. Job descriptions
1.D.12.a. Roles and qualifications
1.D.12.b. Resource linkage
1.D.12.c. KSA
1.D.13. Staff supervision
1.D.13.a. Performance development
1.D.13.b. Acknowledgements
1.D.13.c. Work environment
2. PHYSICAL ENVIRONMENT
2.E. Home-like Environment
2.E.14. Individual needs
2.E.14.a. Clean and maintained
2.E.14.b. Home-like furnishings
2.E.14.c. Entrances and exits
2.E.14.d. 50+ sq. ft. per bed
2.E.14.e. Sink-toilet-shower
2.E.14.f. Personal storage
2.E.14.g. Food Storage
2.E.14.h. Laundry
2.E.14.i. Appliances
2.E.15. Community building
2.E.15.a. Meeting space
2.E.15.b. Group space
2.E.15.c. Dining area
2.E.15.d. Recreational area
2.F. Safe Healthy Environment
2.F.16. Sober living
2.F.16.a. Prohibited substances
2.F.16.b. Prohibited items
2.F.16.c. Drug screening
2.F.16.d. Medication storage
2.F.16.e. Peer accountability
2.F.17. Home safety
2.F.17.a. Functional and hazard free
2.F.17.b. Health & safety codes
2.F.17.c. Inspections & drills
2.F.18. Promote health
2.F.18.a. Smoking
2.F.18.b. Universal precautions
2.F.19. Emergency plan
2.F.19.a. Procedures & postings
2.F.19.b. Emergency contacts
2.F.19.c. Emergency orientation
2.F.19.d. Overdose readiness
3. RECOVERY SUPPORT
3.G. Facilitate Recovery
3.G.20. Promote purpose
3.G.20.a. Meaningful activities
3.G.21. Recovery planning
3.G.21.a. Person-centered plan
3.G.21.b. Recovery capital
3.G.21.c. Peer roles
3.G.22. Community supports
3.G.22.a. Resource directory
3.G.22.b. Resource linkage
3.G.23. Mutual support
3.G.23.a. Weekly schedule
3.G.23.b. Mutual aid
3.G.24. Recovery support services
3.G.24.a. RSS
3.G.24.b. RSS Staff
3.G.25. Clinical services
3.G.25.a. Clinical services
3.H. Model Prosocial Behaviors
3.H.26. Respectful environment
3.H.26.a. Model recovery
3.H.26.b. Trauma informed
3.H.26.c. Resident input
3.I. Sense of Community
3.I.27. Family-like
3.I.27.a. Food preparation
3.I.27.b. Housing choice
3.I.27.c. Chores
3.I.27.d. Household expenses
3.I.27.e. Household meetings
3.I.27.f. Common areas
3.I.28. Internal community
3.I.28.a. Informal activities
3.I.28.b. Formal activities
3.I.28.c. Social activities
3.I.28.d. Milestone rituals
3.I.29. External community
3.I.29.a. Recovery linkage
3.I.29.b. Recovery mentor
3.I.29.c. Mutual aid meetings
3.I.29.d. Resource linkage
3.I.29.e. Multi-membership
3.I.29.f. Social bonds
4. GOOD NEIGHBOR
4.J. Be a Good Neighbor
4.J.30. Responsive neighbor
4.J.30.a. Contact information
4.J.30.b. Complaint response
4.J.30.c. Neighbor interaction
4.J.31. Courtesy rules
4.J.31.a. Preemptive policies
4.J.31.b. Parking