1.A.2.h. Financial boundaries

Rule

Staff must never become involved in residents’ personal financial affairs, including lending or borrowing money, or other transactions involving property or services, except that the operator may make agreements with residents with respect to payment of fees.

Levels

I

II

III

IV

This standard rule applies to all recovery residence levels of support.

Guidance

This rule helps maintain healthy, ethical and legal boundaries. It prevents conflicts of interest and exploitation. Please review the following for more clarification:

  • In the context of this rule “other transactions” includes but is not limited to brokering, buying or selling items of value.

  • In the context of this rule, “property” includes “real property”, which is land, real estate, buildings and other assets that are not movable as well as “personal property”, which includes tangibles (e.g. vehicles, furniture, boats, and collectibles) and intangibles (e.g. stocks, bonds, and intellectual property).

  • Recovery residence providers are often pressured to manage residents’ money, if they lack or are perceived to lack the skills to manage their own finances. If an individual lacks the cognitive ability to manage their own finances, they may not have the cognitive ability to understand and agree to resident agreements and as such, they are not an appropriate fit for recovery residences. Note, financial services and money management is a highly regulated industry, and recovery residence providers must comply with state and federal requirements and laws, as per NARR Standard 1.A.2.d. Legal Compliance. Third party services, such as reloadable prepaid cards, have been developed to support residents and stay clear of violating laws.

  • If the recovery residence incorporates Contingency Management (CM) into its program, it must do so in a manner that prevents financial exploitation.

Evaluation

  • Is there a policy and procedure that prevents staff and the owner/operator from becoming involved in a resident’s personal financial affairs (e.g. lending money, borrowing money or Other transactions involving property or services), except for financial terms in the resident agreement?

  • Is this policy and procedure communicated to:

    • Administrators (policy and procedure)

    • Staff (staff handbook)

Evidence

  • Policy and procedure

  • Staff handbook

References

  • Contingency Management (CM)

Course Syllabus

Not Enrolled
.1. 1. ADMINISTRATIVE AND OPERATIONAL
.2. 1.A. Operate with Integrity
.2.1. 1.A.1. Use mission and vision as guides for decision making
.2.1.1. 1.A.1.a. Mission
.2.1.2. 1.A.1.b. Vision
.2.2. 1.A.2. Adhere to legal and ethical codes and use best business practices
.2.2.1. 1.A.2.a. Business entity
.2.2.2. 1.A.2.b. Insurance
.2.2.3. 1.A.2.c. Property permission
.2.2.4. 1.A.2.d. Legal compliance
.2.2.5. 1.A.2.e. Ethical marketing
.2.2.6. 1.A.2.f. Background checks
.2.2.7. 1.A.2.g. Paying residents
.2.2.8. 1.A.2.h. Financial boundaries
.2.2.9. 1.A.2.i. Code of Ethics
.2.3. 1.A.3. Financial accounting
.2.3.1. 1.A.3.a. Fee transparency
.2.3.2. 1.A.3.b. Accounting system
.2.3.3. 1.A.3.c. Refund policies
.2.3.4. 1.A.3.d. 3rd party payments
.2.4. 1.A.4. Data collection
.2.4.1. 1.A.4.a. Resident information
.3. 1.B. Uphold Residents’ Rights
.3.1. 1.B.5. Rights and Requirements
.3.1.1. 1.B.5.a. Applicant orientation
.3.2. 1.B.6. Resident information
.3.2.1. 1.B.6.a. Secured records
.3.2.2. 1.B.6.b. Confidentiality
.3.2.3. 1.B.6.c. Social media policy
.4. 1.C. Culture of Empowerment
.4.1. 1.C.7. Peer governance
.4.1.1. 1.C.7.a. Resident driven
.4.1.2. 1.C.7.b. Grievance policy
.4.1.3. 1.C.7.c. Community posts
.4.1.4. 1.C.7.d. Length of stay
.4.1.5. 1.C.7.e. Resident voice
.4.2. 1.C.8. Resident involvement
.4.2.1. 1.C.8.a. Reciprocal responsibility
.4.2.2. 1.C.8.b. Leadership roles
.4.2.3. 1.C.8.c. Recovery process
.5. 1.D. Develop Staff Abilities
.5.1. 1.D.9. Role modeling
.5.1.1. 1.D.9.a. Self-care
.5.1.2. 1.D.9.b. Boundaries
.5.1.3. 1.D.9.c. Staff support
.5.1.4. 1.D.9.d. Positive regard
.5.2. 1.D.10. Staff qualifications
.5.2.1. 1.D.10.a. Social model skills
.5.2.2. 1.D.10.b. Credentials
.5.2.3. 1.D.10.c. Staff development
.5.3. 1.D.11. Culturally responsive
.5.3.1. 1.D.11.a. Priority population
.5.3.2. 1.D.11.b. Cultural training
.5.4. 1.D.12. Job descriptions
.5.4.1. 1.D.12.a. Roles and qualifications
.5.4.2. 1.D.12.b. Resource linkage
.5.4.3. 1.D.12.c. KSA
.5.5. 1.D.13. Staff supervision
.5.5.1. 1.D.13.a. Performance development
.5.5.2. 1.D.13.b. Acknowledgements
.5.5.3. 1.D.13.c. Work environment
.6. 2. PHYSICAL ENVIRONMENT
.7. 2.E. Home-like Environment
.7.1. 2.E.14. Individual needs
.7.1.1. 2.E.14.a. Clean and maintained
.7.1.2. 2.E.14.b. Home-like furnishings
.7.1.3. 2.E.14.c. Entrances and exits
.7.1.4. 2.E.14.d. 50+ sq. ft. per bed
.7.1.5. 2.E.14.e. Sink-toilet-shower
.7.1.6. 2.E.14.f. Personal storage
.7.1.7. 2.E.14.g. Food Storage
.7.1.8. 2.E.14.h. Laundry
.7.1.9. 2.E.14.i. Appliances
.7.2. 2.E.15. Community building
.7.2.1. 2.E.15.a. Meeting space
.7.2.2. 2.E.15.b. Group space
.7.2.3. 2.E.15.c. Dining area
.7.2.4. 2.E.15.d. Recreational area
.8. 2.F. Safe Healthy Environment
.8.1. 2.F.16. Sober living
.8.1.1. 2.F.16.a. Prohibited substances
.8.1.2. 2.F.16.b. Prohibited items
.8.1.3. 2.F.16.c. Drug screening
.8.1.4. 2.F.16.d. Medication storage
.8.1.5. 2.F.16.e. Peer accountability
.8.2. 2.F.17. Home safety
.8.2.1. 2.F.17.a. Functional and hazard free
.8.2.2. 2.F.17.b. Health & safety codes
.8.2.3. 2.F.17.c. Inspections & drills
.8.3. 2.F.18. Promote health
.8.3.1. 2.F.18.a. Smoking
.8.3.2. 2.F.18.b. Universal precautions
.8.4. 2.F.19. Emergency plan
.8.4.1. 2.F.19.a. Procedures & postings
.8.4.2. 2.F.19.b. Emergency contacts
.8.4.3. 2.F.19.c. Emergency orientation
.8.4.4. 2.F.19.d. Overdose readiness
.9. 3. RECOVERY SUPPORT
.10. 3.G. Facilitate Recovery
.10.1. 3.G.20. Promote purpose
.10.1.1. 3.G.20.a. Meaningful activities
.10.2. 3.G.21. Recovery planning
.10.2.1. 3.G.21.a. Person-centered plan
.10.2.2. 3.G.21.b. Recovery capital
.10.2.3. 3.G.21.c. Peer roles
.10.3. 3.G.22. Community supports
.10.3.1. 3.G.22.a. Resource directory
.10.3.2. 3.G.22.b. Resource linkage
.10.4. 3.G.23. Mutual support
.10.4.1. 3.G.23.a. Weekly schedule
.10.4.2. 3.G.23.b. Mutual aid
.10.5. 3.G.24. Recovery support services
.10.5.1. 3.G.24.a. RSS
.10.5.2. 3.G.24.b. RSS Staff
.10.6. 3.G.25. Clinical services
.10.6.1. 3.G.25.a. Clinical services
.11. 3.H. Model Prosocial Behaviors
.11.1. 3.H.26. Respectful environment
.11.1.1. 3.H.26.a. Model recovery
.11.1.2. 3.H.26.b. Trauma informed
.11.1.3. 3.H.26.c. Resident input
.12. 3.I. Sense of Community
.12.1. 3.I.27. Family-like
.12.1.1. 3.I.27.a. Food preparation
.12.1.2. 3.I.27.b. Housing choice
.12.1.3. 3.I.27.c. Chores
.12.1.4. 3.I.27.d. Household expenses
.12.1.5. 3.I.27.e. Household meetings
.12.1.6. 3.I.27.f. Common areas
.12.2. 3.I.28. Internal community
.12.2.1. 3.I.28.a. Informal activities
.12.2.2. 3.I.28.b. Formal activities
.12.2.3. 3.I.28.c. Social activities
.12.2.4. 3.I.28.d. Milestone rituals
.12.3. 3.I.29. External community
.12.3.1. 3.I.29.a. Recovery linkage
.12.3.2. 3.I.29.b. Recovery mentor
.12.3.3. 3.I.29.c. Mutual aid meetings
.12.3.4. 3.I.29.d. Resource linkage
.12.3.5. 3.I.29.e. Multi-membership
.12.3.6. 3.I.29.f. Social bonds
.13. 4. GOOD NEIGHBOR
.14. 4.J. Be a Good Neighbor
.14.1. 4.J.30. Responsive neighbor
.14.1.1. 4.J.30.a. Contact information
.14.1.2. 4.J.30.b. Complaint response
.14.1.3. 4.J.30.c. Neighbor interaction
.14.2. 4.J.31. Courtesy rules
.14.2.1. 4.J.31.a. Preemptive policies
.14.2.2. 4.J.31.b. Parking