1.D. Develop Staff Abilities

NARR Standard 3.0 Core Principle: D. Develop Staff Abilities

It is important to find the social model reflected in the administration and operations of a recovery residence. Operators prepare staff members to reflect the social model and serve as examples for residents. Formal preparation of staff to exemplify and apply the social model, from tasks outlined in the job description to ongoing training and assessment, are expected to be an operational concern of the residence operator. Staff training and assessment will not only build needed skills, they will reinforce existing skills that are consistent with the model and explain why what’s being done is beneficial to residents. In addition, staff trained in the social model become a resource to build the personal and community recovery capital for residents. — NARR Standard 3.0 Compendium

This principle is upheld through the following standards:

  • 1.D.9. Staff model and teach recovery skills and behaviors
  • 1.D.10. Ensure potential and current staff are trained or credentialed appropriate to the residence level
  • 1.D.11. Staff are culturally responsive and competent
  • 1.D.12. All staff positions are guided by written job descriptions that reflect recovery
  • 1.D.13. Provide Social Model-Oriented Supervision of Staff

Table of Contents

1.D.9. Role modeling
1.D.10. Staff qualifications
1.D.11. Culturally responsive
1.D.12. Job descriptions
1.D.13. Staff supervision

Course Syllabus

Not Enrolled
.1. 1. ADMINISTRATIVE AND OPERATIONAL
.2. 1.A. Operate with Integrity
.2.1. 1.A.1. Use mission and vision as guides for decision making
.2.1.1. 1.A.1.a. Mission
.2.1.2. 1.A.1.b. Vision
.2.2. 1.A.2. Adhere to legal and ethical codes and use best business practices
.2.2.1. 1.A.2.a. Business entity
.2.2.2. 1.A.2.b. Insurance
.2.2.3. 1.A.2.c. Property permission
.2.2.4. 1.A.2.d. Legal compliance
.2.2.5. 1.A.2.e. Ethical marketing
.2.2.6. 1.A.2.f. Background checks
.2.2.7. 1.A.2.g. Paying residents
.2.2.8. 1.A.2.h. Financial boundaries
.2.2.9. 1.A.2.i. Code of Ethics
.2.3. 1.A.3. Financial accounting
.2.3.1. 1.A.3.a. Fee transparency
.2.3.2. 1.A.3.b. Accounting system
.2.3.3. 1.A.3.c. Refund policies
.2.3.4. 1.A.3.d. 3rd party payments
.2.4. 1.A.4. Data collection
.2.4.1. 1.A.4.a. Resident information
.3. 1.B. Uphold Residents’ Rights
.3.1. 1.B.5. Rights and Requirements
.3.1.1. 1.B.5.a. Applicant orientation
.3.2. 1.B.6. Resident information
.3.2.1. 1.B.6.a. Secured records
.3.2.2. 1.B.6.b. Confidentiality
.3.2.3. 1.B.6.c. Social media policy
.4. 1.C. Culture of Empowerment
.4.1. 1.C.7. Peer governance
.4.1.1. 1.C.7.a. Resident driven
.4.1.2. 1.C.7.b. Grievance policy
.4.1.3. 1.C.7.c. Community posts
.4.1.4. 1.C.7.d. Length of stay
.4.1.5. 1.C.7.e. Resident voice
.4.2. 1.C.8. Resident involvement
.4.2.1. 1.C.8.a. Reciprocal responsibility
.4.2.2. 1.C.8.b. Leadership roles
.4.2.3. 1.C.8.c. Recovery process
.5. 1.D. Develop Staff Abilities
.5.1. 1.D.9. Role modeling
.5.1.1. 1.D.9.a. Self-care
.5.1.2. 1.D.9.b. Boundaries
.5.1.3. 1.D.9.c. Staff support
.5.1.4. 1.D.9.d. Positive regard
.5.2. 1.D.10. Staff qualifications
.5.2.1. 1.D.10.a. Social model skills
.5.2.2. 1.D.10.b. Credentials
.5.2.3. 1.D.10.c. Staff development
.5.3. 1.D.11. Culturally responsive
.5.3.1. 1.D.11.a. Priority population
.5.3.2. 1.D.11.b. Cultural training
.5.4. 1.D.12. Job descriptions
.5.4.1. 1.D.12.a. Roles and qualifications
.5.4.2. 1.D.12.b. Resource linkage
.5.4.3. 1.D.12.c. KSA
.5.5. 1.D.13. Staff supervision
.5.5.1. 1.D.13.a. Performance development
.5.5.2. 1.D.13.b. Acknowledgements
.5.5.3. 1.D.13.c. Work environment
.6. 2. PHYSICAL ENVIRONMENT
.7. 2.E. Home-like Environment
.7.1. 2.E.14. Individual needs
.7.1.1. 2.E.14.a. Clean and maintained
.7.1.2. 2.E.14.b. Home-like furnishings
.7.1.3. 2.E.14.c. Entrances and exits
.7.1.4. 2.E.14.d. 50+ sq. ft. per bed
.7.1.5. 2.E.14.e. Sink-toilet-shower
.7.1.6. 2.E.14.f. Personal storage
.7.1.7. 2.E.14.g. Food Storage
.7.1.8. 2.E.14.h. Laundry
.7.1.9. 2.E.14.i. Appliances
.7.2. 2.E.15. Community building
.7.2.1. 2.E.15.a. Meeting space
.7.2.2. 2.E.15.b. Group space
.7.2.3. 2.E.15.c. Dining area
.7.2.4. 2.E.15.d. Recreational area
.8. 2.F. Safe Healthy Environment
.8.1. 2.F.16. Sober living
.8.1.1. 2.F.16.a. Prohibited substances
.8.1.2. 2.F.16.b. Prohibited items
.8.1.3. 2.F.16.c. Drug screening
.8.1.4. 2.F.16.d. Medication storage
.8.1.5. 2.F.16.e. Peer accountability
.8.2. 2.F.17. Home safety
.8.2.1. 2.F.17.a. Functional and hazard free
.8.2.2. 2.F.17.b. Health & safety codes
.8.2.3. 2.F.17.c. Inspections & drills
.8.3. 2.F.18. Promote health
.8.3.1. 2.F.18.a. Smoking
.8.3.2. 2.F.18.b. Universal precautions
.8.4. 2.F.19. Emergency plan
.8.4.1. 2.F.19.a. Procedures & postings
.8.4.2. 2.F.19.b. Emergency contacts
.8.4.3. 2.F.19.c. Emergency orientation
.8.4.4. 2.F.19.d. Overdose readiness
.9. 3. RECOVERY SUPPORT
.10. 3.G. Facilitate Recovery
.10.1. 3.G.20. Promote purpose
.10.1.1. 3.G.20.a. Meaningful activities
.10.2. 3.G.21. Recovery planning
.10.2.1. 3.G.21.a. Person-centered plan
.10.2.2. 3.G.21.b. Recovery capital
.10.2.3. 3.G.21.c. Peer roles
.10.3. 3.G.22. Community supports
.10.3.1. 3.G.22.a. Resource directory
.10.3.2. 3.G.22.b. Resource linkage
.10.4. 3.G.23. Mutual support
.10.4.1. 3.G.23.a. Weekly schedule
.10.4.2. 3.G.23.b. Mutual aid
.10.5. 3.G.24. Recovery support services
.10.5.1. 3.G.24.a. RSS
.10.5.2. 3.G.24.b. RSS Staff
.10.6. 3.G.25. Clinical services
.10.6.1. 3.G.25.a. Clinical services
.11. 3.H. Model Prosocial Behaviors
.11.1. 3.H.26. Respectful environment
.11.1.1. 3.H.26.a. Model recovery
.11.1.2. 3.H.26.b. Trauma informed
.11.1.3. 3.H.26.c. Resident input
.12. 3.I. Sense of Community
.12.1. 3.I.27. Family-like
.12.1.1. 3.I.27.a. Food preparation
.12.1.2. 3.I.27.b. Housing choice
.12.1.3. 3.I.27.c. Chores
.12.1.4. 3.I.27.d. Household expenses
.12.1.5. 3.I.27.e. Household meetings
.12.1.6. 3.I.27.f. Common areas
.12.2. 3.I.28. Internal community
.12.2.1. 3.I.28.a. Informal activities
.12.2.2. 3.I.28.b. Formal activities
.12.2.3. 3.I.28.c. Social activities
.12.2.4. 3.I.28.d. Milestone rituals
.12.3. 3.I.29. External community
.12.3.1. 3.I.29.a. Recovery linkage
.12.3.2. 3.I.29.b. Recovery mentor
.12.3.3. 3.I.29.c. Mutual aid meetings
.12.3.4. 3.I.29.d. Resource linkage
.12.3.5. 3.I.29.e. Multi-membership
.12.3.6. 3.I.29.f. Social bonds
.13. 4. GOOD NEIGHBOR
.14. 4.J. Be a Good Neighbor
.14.1. 4.J.30. Responsive neighbor
.14.1.1. 4.J.30.a. Contact information
.14.1.2. 4.J.30.b. Complaint response
.14.1.3. 4.J.30.c. Neighbor interaction
.14.2. 4.J.31. Courtesy rules
.14.2.1. 4.J.31.a. Preemptive policies
.14.2.2. 4.J.31.b. Parking