Preventative Strategies

Principle: Preventing conflict is often more effective than resolving it.

Promise: Implementing preventative strategies can reduce the occurrence and impact of conflict.

Playbook:

1. Identify Potential Conflict Triggers: Understand common sources of conflict within your recovery home environment, such as miscommunications, perceived inequalities, or competition for resources. Awareness of these triggers allows you to address them proactively.
2. Create Clear Communication Policies: Develop and enforce policies that promote clear, direct, and respectful communication. This can include guidelines on how to give feedback, resolve disputes, and share concerns.
3. Foster a Positive Environment: Cultivate an atmosphere that encourages cooperation and respect. Celebrate diversity, promote team activities, and recognize achievements to strengthen relationships and reduce the potential for conflict.
4. Regularly Check in with Team Members and Residents: Maintain open lines of communication by regularly asking sta0 and residents about their concerns and experiences. These check-ins can uncover underlying issues before they escalate into conflicts.
5. Provide Conflict Resolution Training: Equip everyone with the skills to handle conflicts effectively. Regular training sessions can ensure that new staff and residents are also prepared to manage disputes constructively.

Prompt: Review your current conflict prevention measures and identify one area where improvements can be made. Implement a new strategy based on the Playbook and monitor its effectiveness over the next month.