Conflict and Recovery

Principle: Understanding how conflict impacts recovery is critical in a recovery home setting.

Promise: Addressing conflicts with consideration of recovery processes can support your residents’ progress.

Playbook:

1. Recognize Stress Triggers: Identify common triggers for conflicts that might also impact the recovery process, such as stress from personal issues or the recovery environment itself. Understanding these triggers can help in managing them more effectively.
2. Provide Supportive Communication: Use communication techniques that reinforce support and understanding. Phrases like “I see this is hard for you,” or “How can I support you right now?” can help individuals feel supported during their recovery journey.
3. Involve Counselors When Needed: Recognize when conflicts might require professional intervention and facilitate access to counselors or therapists. This can help address underlying issues more effectively and support the recovery process.
4. Prioritize Resident Well-being: Always consider the emotional and physical well-being of residents when navigating conflicts. Ensure that the resolution process does not add undue stress or hinder their recovery.
5. Tailor Conflict Resolution Approaches: Adapt conflict navigation strategies to be sensitive to the recovery status of residents. This might mean taking a more gentle approach or providing more private ways to resolve disputes.

Prompt: Reflect on a recent conflict involving a resident in recovery. How did you handle the situation? Considering their recovery process, how might you adjust your approach to better support their well-being and progress?