Frequently Asked Questions
How much time does it take to complete the self assessment and certification application?
This process is meant to be self paced. You can go as fast or slow as you want or need. If you have already developed written policies procedures as well as staffing and service plan, this may only take 1 to 2 hours. But many use this as a self assessment, helping them identify areas they have yet developed.
What documents will I be asked to upload?
- Policies and procedures
- Incorporation document(s)
- Proof of insurance
- Organizational chart
- House Rules
- Resident Agreement
- Marketing materials
- Employee/Volunteer Manual
- Staffing or Leadership Plan
- Weekly Activity Schedule
How much does it cost, if I submit the application for review?
Once you submit your application for review, you will be directed to a shopping cart, where you can pay online. If you do not complete the payment, your application will not be reviewed.
Contact TROHN to inquire about current discounts or scholarships.
How often does a recovery residence get re-certified?
This varies from state to state, but at a minimum, every two years.
Certification Outline
1. Orientation | ||
1.1. Certification Process | ||
1.2. User Agreement | ||
1.3. Frequently Asked Questions | ||
1.4. Levels of Support | ||
1.5. NARR Standards | ||
2. Provider Information | ||
2.1. Administrator Information | ||
2.2. Eligibility Self Screening | ||
3. Policies, Documents and Attestations | ||
3.1. Policies and Procedures | ||
3.2. Liability Insurance | ||
3.3. Landlord Agreement(s) | ||
3.4. Compliance | ||
3.5. Marketing | ||
3.6. Conflicts of Interest | ||
3.7. Resident Agreements | ||
3.8. Staff and Leaders | ||
4. Programs and Properties | ||
4.1. Programs (Service Models) | ||
4.2. Properties |