Programs (Service Models)

This section is where you have the opportunity to describe your program(s) / service model(s) and all the properties you manage using this model. Some providers only use one model. For example, Oxford House has thousands of properties that use a single evidenced-based model. Other providers offer different models along a continuum of support. All are needed and welcomed.

First, complete a Program Profile
Second, complete a Property Profile for each property that uses the aforementioned Program
Repeat that 2-step cycle for each unique program that you offer.

Current Programs

	Program Name	Properties
	asdf	Add A Property

Add Another Program

Programs (Service Models)

Programs (or service models) are a bundle of services or required activities. As a recovery residences provider, you may offer one or more programs. For example, you could have an Extended Aftercare as well as a “step down” sober living. Or, perhaps your women’s program looks significantly different than your men’s program. Complete a form for each program. Each program is evaluated and a Level of Support is determined.

Program Name(Required)

What do you call this Program or Service Model? This could be the published name of the model or a name you use internally to distinguish between other programs you provide. E.g. Oxford House, High Accountability, Step-down, etc...

Program Description(Required)

In 200 words or less, describe this program or service model.

Program Start Date(Required)

When did you start offering this program or service model?

Weekly Schedule of Activities(Required)

Upload the weekly schedule of activities for this service model or program. [Note: We recommend you upload using one of the following file formats: jpg, gif, png, pdf]

Accepted file types: jpg, gif, png, pdf, docx, doc, Max. file size: 32 MB.

Staffing / Peer Leadership Plan(Required)

Upload the staffing and/or peer leadership plan for this service model. Staffing plans include the job and leadership descriptions (roles, responsibilities, eligibility criteria and guides). Remember to highlight who delivers the various services. Resident leadership and peer-to-peer support is key in social model programs. You should have written criteria for choosing peer leaders or mentors as well as a guide to support their success. [Note: We recommend you upload using one of the following file formats: jpg, gif, png, pdf]

Accepted file types: jpg, gif, png, pdf, docx, doc, Max. file size: 32 MB.

Types of Support(Required)

In this model, what types supports are provided, as documented in the resident agreement?

Attendance: Meetings or Activities(Required)

As a condition of a resident's continued stay, are they required to attend household meetings or activities?

Yes

Maybe

Attendance: Outside Mutual Aid(Required)

As a condition of a resident's continued stay, are they required to attend outside mutual aid (e.g. 12-step meetings)?

Yes

Maybe

Attendance: Recovery Support (Included)(Required)

As a condition of a resident's continued stay, are they required to attend recovery support, included in the resident fee?

Yes

Maybe

Attendance: Recovery Support (Not Included)(Required)

As a condition of a resident's continued stay, are they required to attend recovery support not included in the resident fee?

Yes

Maybe

Attendance: Life Skills Classes (Included)(Required)

As a condition of a resident's continued stay, are they required to attend life skills classes included in the resident fee?

Yes

Maybe

Attendance: Life Skills Classes (Not Included)(Required)

As a condition of a resident's continued stay, are they required to attend life skills classes not included in the resident fee?

Yes

Maybe

Attendance: Outpatient Treatment (Included)(Required)

As a condition of a resident's continued stay, are they required to attend outpatient treatment included in the resident fee?

Yes

Maybe

Attendance: Outpatient Treatment (Not Included)(Required)

As a condition of a resident's continued stay, are they required to attend outpatient treatment not included in the resident fee?

Yes

Maybe

Attendance: Other(Required)

As a condition of a resident's continued stay, are they required to attend other meetings or activities not listed above?

Yes

Maybe

Cultural Milestones(Required)

In this model, when are rituals, traditions or activities used to support or acknowledge residents and peer leaders?

Never. Seeking variance.

At move-in

At move-out

At recovery milestones

At celebrations and gatherings

Other

Cultural Activities(Required)

Describe the rituals, traditions or activities identified above.

Empowerment Milestones(Required)

In this model, what recovery characteristics or milestones are used to determine when an resident is rewarded with responsibility or fewer restrictions?

None. Seeking variance.

Number of days in the recovery residence

Number of days of sobriety

12 Step or recovery program milestone

Employment status

School enrollment

Resident vote

Staff vote

Other

Empowerment Activities(Required)

In this model, how are residents given more responsibility and/or fewer restrictions as their recovery progresses?

Fun and Social Interaction(Required)

In this model, how are residents learning to have fun and developing healthy social interaction skills?

Not applicable. Seeking variance.

Residents host community gatherings/recreational events or other social activities

Staff host community gatherings/recreational events or other social activities

Residents are linked to community gatherings/recreational events or other social activities

Other

Daily Activities: Outside the Residence(Required)

Within this model, residents are engaged in meaningful, daily activities in work, school or volunteering outside of the residence

Yes

Daily Activities: Mutual Aid Groups(Required)

Within this model, residents are engaged in meaningful, daily activities in mutual aid groups (e.g. 12-step, SMART, etc.)

Yes

Daily Activities: Social, Physical, Creative(Required)

Within this model, residents are engaged in meaningful, daily social, physical or creative activities

Yes

Daily Activities: Resident Community Activities(Required)

Within this model, residents are engaged in meaningful, daily or weekly resident community activities

Yes

Daily Activities: Programming(Required)

Within this model, residents are engaged in meaningful, daily or weekly programming

Yes

Daily Activities: Other(Required)

Within this model, residents are engaged in other meaningful, daily or weekly activities not listed above.

Yes

Sense of Family: Food Preparation(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family via involvement in food preparation?

Yes

Sense of Family: Whom They Live With(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family in having a voice in determining with whom they live?

Yes

Sense of Family: Household Chores(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family in maintaining and/or cleaning the home?

Yes

Sense of Family: Participation in Weekly Meetings(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family in participation in weekly "family meetings" or "resident community meetings"?

Yes

Sense of Family: Other(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family in a process other than described above?

Yes

Sense of Family: Share in Household Expenses(Required)

Within this service model, do residents create and sustain a sense of functionally equivalent family in sharing household expenses?

Yes

Recovery: Conducting Self-Assessments(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents conducting self-assessments

Yes

Recovery: Identifying Strengths(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying their strengths

Yes

Recovery: Identifying Areas of Growth(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying areas of growth

Yes

Recovery: Identifying Resources(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying resources needed to achieve goals

Yes

Recovery: Identifying Goals and Objectives(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying goals and objectives

Yes

Recovery: Celebrating Achievements(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying how they will celebrate achieving a goal

Yes

Recovery: Reporting Progress and Challenges(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying how they will report their progress and challenges

Yes

Recovery: Acknowledging Achievements(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents identifying how achievements will be acknowledged

Yes

Recovery: Length of Stay(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents (in good standing) determining how long they can live at the residence

Yes

Recovery: Moving Out(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents having a strategy for both a planned and unplanned move-out

Yes

Recovery: Practicing Peer Support(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents being encouraged to practice peer support interactions with other residents

Yes

Recovery: Thinking For Themselves(Required)

In this model, person- and peer-driven recovery, development and mutual support is promoted via residents being taught to think for themselves as peer support for others in recovery

Yes

Resident Leadership(Required)

In this model, how are resident leaders chosen?

Not applicable. No resident leaders.

Democratically elected

Appointed by staff

Other

Resident Governance: Democratic(Required)

In this model, residents democratically govern each property and or across properties

Yes

Resident Governance: Implementation(Required)

In this model, residents make some rules or household decisions that the residents (not the staff) implement

Yes

Resident Governance: Being Heard(Required)

In this model, residents have opportunities to be heard in governance of the residence

Yes

Resident Governance: Priority Population(Required)

In this model, residents choose in moving into a living environment for a specific priority population under specific house rules

Yes

Resident Governance: Vote(Required)

In this model, residents vote on who moves in and/or out

Yes

Resident Governance: Return to Stay(Required)

In this model, residents have a say in who can move back in, if they have previously been asked to move out

Yes

Resident Governance: Advisory Council(Required)

In this model, a resident or alumni advisory council hears and represents the peer voice

Yes

Resident Governance: Grievance Policies(Required)

In this model, grievance policies and procedures are posted where residents can easily access them

Yes

Resident Governance: Unresolved Grievances(Required)

In this model, residents are notified that they have the right to take unresolved grievances to the state certification body

Yes

Resident Governance: Length of Stay(Required)

In this model, residents in good standing determine their length of stay in the residence

Yes

Governance Policies and Procedures(Required)

For this model, where are the resident or peer governance policies and procedures documented? E.g. document name and page number.

Community Resources: Linked to Mutual Aid(Required)

In this model, residents are linked to mutual aid (e.g. 12-step) recovery activities and recovery advocacy opportunities

Yes

Community Resources: Mentors or Sponsors(Required)

In this model, residents are encouraged to find and sustain relationships with one or more recovery mentors or mutual aid sponsors

Yes

Community Resources: Attend Meetings(Required)

In this model, residents are encouraged to attend mutual aid meetings or equivalent support services in the community

Yes

Community Resources: Supporting Services(Required)

In this model, residents are linked with community resources e.g. job search, education, family services, health and/or housing programs

Yes

Community Resources: Kinship(Required)

In this model, residents engage in community relations and interactions to promote kinship with other recovery communities

Yes

Community Resources: Relationships(Required)

In this model, residents are encouraged to sustain relationships inside the residence and with others in the external recovery community

Yes

Community Resources: Written Resource Directories(Required)

In this model, written resource directories are made available to residents

Yes

Community Resources: Electronic Resource Directories(Required)

In this model, electronic resource directories are made available to residents

Yes

Community Resources: Resident Leadership(Required)

In this model, resident leaders educate other residents about local, community-based resources

Yes

Community Resources: Staff Leadership(Required)

In this model, staff leadership educate residents about local, community-based resources

Yes

Upload Resident House Rules(Required)

Resident House Rules are sometimes called "Resident Social Covenants" or "Resident Codes of Conduct" [Note: We recommend you upload using one of the following file formats: jpg, gif, png, pdf]

Accepted file types: jpg, gif, png, pdf, docx, doc, Max. file size: 32 MB.

Peer Accountability(Required)

In this model, how is peer accountability fostered?

Peers are required to hold themselves and others accountable to the House Rules

House meetings include opportunities for peers to discuss and ask for accountability and support

Peer roles/e.g House President or Captain/provide peer leadership development

Buddy system connects senior residents with newcomers to provide guidance and structure

Other

Open Door Accountability(Required)

In this model, when residents leave and return to the property, they are expected to:

No requirement

Sign-in and/or -out

Be back before curfew

Notify the community or staff about overnights

Request overnight passes

Request a day pass / permission to leave the property

Be accompanied by another resident or staff

Other

Alcohol and Illicit Drug Free Environment Policies(Required)

For this model, where is this alcohol and illicit drug free environment policies written? Identify the document name (e.g. policy and procedure manual) and page number.

Return to Use (Relapse) Policy(Required)

For this model, what is your relapse (return to use) policy?

None. Seeking variance.

Zero-tolerance approach.

Intervention-approach.

Other

Return to Use Exceptions(Required)

If exceptions are made to your return to use (relapse) policy, what are the polices and procedures that guide the exception?

Toxicology Protocols(Required)

For this model, what are your drug screening / toxicology protocols?

On average, how often does a resident in this model get drug tested per month?(Required)

Quote the average frequency of drug testing in months. To convert a weekly rate to a monthly rate, multiple the weekly rate by 4.33.

Preliminary Toxicology Method(Required)

For this model, what preliminary drug screening / toxicology methods do you utilize?

None. Seeking variance.

Self reporting / accountability

Peer or family reporting / accountability

Breathalyzer

UA Point-of-care cups / Urine immunoassay

Urine gas chromatographic-mass spectrometry (GC-MS) or Urine liquid chromatography-mass spectrometry (LC-MS)

Saliva lab test

Hair lab test

Other

Confirmation Toxicology Method(Required)

For this model, what confirmation drug screening / toxicology methods do you utilize?

None. Seeking variance.

Self reporting / accountability

Peer or family reporting / accountability

Breathalyzer

UA Point-of-care cups / Urine immunoassay

Urine gas chromatographic-mass spectrometry (GC-MS) or Urine liquid chromatography-mass spectrometry (LC-MS)

Saliva lab test

Hair lab test

Other

Hazardous or Prohibited Items(Required)

In this model, what are your policies around hazardous or prohibited items?

None. Seeking variance.

Hazardous items are prohibited.

Staff have the ability to search for hazardous items.

Residents/volunteers and staff are required to report hazardous items.

Other

OTC Medication(Required)

In this model, what is your prescription and over-the-counter (OTC) medication usage policy?

No policy on medications. Seeking variance.

Residents can only use prescription medications that have been prescribed to them.

Residents cannot steal/buy/gift/sell or trade prescription medications.

Residents are informed of what medications are allowed or disallowed prior to them moving-in.

Residents are informed of policies and procedures regarding disallowed medications being prescribed while living in the residence.

Residents are informed of policies and procedures about discontinuing medications without consulting their doctor.

Other

Medication Storage(Required)

In this model, what is your medication storage policy?

No policy on medication storage. Seeking variance.

Residents are responsible for the storage of their own medication

Residents are required to keep certain medication in locked storage

Residents are required to keep an accurate log of their medications/which is periodically audited

Residents are not allowed to keep certain medication on property

Medication is stored/but residents self-administer their medications

Medication is stored and dispensed by a licensed professional and in accordance with law

Other

UA and Medication Policy and Procedures(Required)

Where are you UA and Medication Policy and Procedures documented? List the document names and relative page numbers.

	Orientation
	Certification Process
	User Agreement
	Frequently Asked Questions
	Levels of Support
	NARR Standards
	Provider Information
	Administrator Information
	Eligibility Self Screening
	Policies, Documents and Attestations
	Policies and Procedures
	Liability Insurance
	Landlord Agreement(s)
	Compliance
	Marketing
	Conflicts of Interest
	Resident Agreements
	Staff and Leaders
	Programs and Properties
	Programs (Service Models)
	Properties

Programs (Service Models)

Current Programs

Programs (Service Models)

Certification Outline