1. ADMINISTRATIVE AND OPERATIONAL

Measure Up: A Guide to the NARR Standard and Code of Ethics > 1. ADMINISTRATIVE AND OPERATIONAL

NARR Standard 3.0 includes Domain 1: Administrative and Operational.

Every recovery residence will have operational features as well as therapeutic features. The principles and individual standards contained within “NARR Standard Domain 1, Administrative Operations” describe the infrastructure of a recovery home. Any recovery residence can promote itself as safe and stable, but a certified recovery residence must be able to demonstrate these minimum administrative standards. While operational features may seem separate from those that promote social model recovery, the motivations for these features are rooted in the model’s framework and are therefore distinct from other living environments that also employ common sense operational practices. — NARR Standard 3.0 Compendium

The motivations are described by the following:

Course Syllabus

Not Enrolled
1. ADMINISTRATIVE AND OPERATIONAL
1.A. Operate with Integrity
1.A.1. Use mission and vision as guides for decision making
1.A.1.a. Mission
1.A.1.b. Vision
1.A.2. Adhere to legal and ethical codes and use best business practices
1.A.2.a. Business entity
1.A.2.b. Insurance
1.A.2.c. Property permission
1.A.2.d. Legal compliance
1.A.2.e. Ethical marketing
1.A.2.f. Background checks
1.A.2.g. Paying residents
1.A.2.h. Financial boundaries
1.A.2.i. Code of Ethics
1.A.3. Financial accounting
1.A.3.a. Fee transparency
1.A.3.b. Accounting system
1.A.3.c. Refund policies
1.A.3.d. 3rd party payments
1.A.4. Data collection
1.A.4.a. Resident information
1.B. Uphold Residents’ Rights
1.B.5. Rights and Requirements
1.B.5.a. Applicant orientation
1.B.6. Resident information
1.B.6.a. Secured records
1.B.6.b. Confidentiality
1.B.6.c. Social media policy
1.C. Culture of Empowerment
1.C.7. Peer governance
1.C.7.a. Resident driven
1.C.7.b. Grievance policy
1.C.7.c. Community posts
1.C.7.d. Length of stay
1.C.7.e. Resident voice
1.C.8. Resident involvement
1.C.8.a. Reciprocal responsibility
1.C.8.b. Leadership roles
1.C.8.c. Recovery process
1.D. Develop Staff Abilities
1.D.9. Role modeling
1.D.9.a. Self-care
1.D.9.b. Boundaries
1.D.9.c. Staff support
1.D.9.d. Positive regard
1.D.10. Staff qualifications
1.D.10.a. Social model skills
1.D.10.b. Credentials
1.D.10.c. Staff development
1.D.11. Culturally responsive
1.D.11.a. Priority population
1.D.11.b. Cultural training
1.D.12. Job descriptions
1.D.12.a. Roles and qualifications
1.D.12.b. Resource linkage
1.D.12.c. KSA
1.D.13. Staff supervision
1.D.13.a. Performance development
1.D.13.b. Acknowledgements
1.D.13.c. Work environment
2. PHYSICAL ENVIRONMENT
2.E. Home-like Environment
2.E.14. Individual needs
2.E.14.a. Clean and maintained
2.E.14.b. Home-like furnishings
2.E.14.c. Entrances and exits
2.E.14.d. 50+ sq. ft. per bed
2.E.14.e. Sink-toilet-shower
2.E.14.f. Personal storage
2.E.14.g. Food Storage
2.E.14.h. Laundry
2.E.14.i. Appliances
2.E.15. Community building
2.E.15.a. Meeting space
2.E.15.b. Group space
2.E.15.c. Dining area
2.E.15.d. Recreational area
2.F. Safe Healthy Environment
2.F.16. Sober living
2.F.16.a. Prohibited substances
2.F.16.b. Prohibited items
2.F.16.c. Drug screening
2.F.16.d. Medication storage
2.F.16.e. Peer accountability
2.F.17. Home safety
2.F.17.a. Functional and hazard free
2.F.17.b. Health & safety codes
2.F.17.c. Inspections & drills
2.F.18. Promote health
2.F.18.a. Smoking
2.F.18.b. Universal precautions
2.F.19. Emergency plan
2.F.19.a. Procedures & postings
2.F.19.b. Emergency contacts
2.F.19.c. Emergency orientation
2.F.19.d. Overdose readiness
3. RECOVERY SUPPORT
3.G. Facilitate Recovery
3.G.20. Promote purpose
3.G.20.a. Meaningful activities
3.G.21. Recovery planning
3.G.21.a. Person-centered plan
3.G.21.b. Recovery capital
3.G.21.c. Peer roles
3.G.22. Community supports
3.G.22.a. Resource directory
3.G.22.b. Resource linkage
3.G.23. Mutual support
3.G.23.a. Weekly schedule
3.G.23.b. Mutual aid
3.G.24. Recovery support services
3.G.24.a. RSS
3.G.24.b. RSS Staff
3.G.25. Clinical services
3.G.25.a. Clinical services
3.H. Model Prosocial Behaviors
3.H.26. Respectful environment
3.H.26.a. Model recovery
3.H.26.b. Trauma informed
3.H.26.c. Resident input
3.I. Sense of Community
3.I.27. Family-like
3.I.27.a. Food preparation
3.I.27.b. Housing choice
3.I.27.c. Chores
3.I.27.d. Household expenses
3.I.27.e. Household meetings
3.I.27.f. Common areas
3.I.28. Internal community
3.I.28.a. Informal activities
3.I.28.b. Formal activities
3.I.28.c. Social activities
3.I.28.d. Milestone rituals
3.I.29. External community
3.I.29.a. Recovery linkage
3.I.29.b. Recovery mentor
3.I.29.c. Mutual aid meetings
3.I.29.d. Resource linkage
3.I.29.e. Multi-membership
3.I.29.f. Social bonds
4. GOOD NEIGHBOR
4.J. Be a Good Neighbor
4.J.30. Responsive neighbor
4.J.30.a. Contact information
4.J.30.b. Complaint response
4.J.30.c. Neighbor interaction
4.J.31. Courtesy rules
4.J.31.a. Preemptive policies
4.J.31.b. Parking